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arby's reviews:: arby's address ::
146 22nd St W |
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| # | Date Reviewed | Reviewed By | Score | Comment |
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| 1 | Fri Dec 8 20:49:27 2006 | Anonymous | 3.20 | Circle Drive Arby's 12/8/06 I feel obligated to comment on our dinner experience tonite. The cashier had not been properly trained to be on a register. Cashier Nancy made lots of mistakes. Assistant manager Sookham(?) finally came over after acting like she was too busy doing her paperwork. There were NO fresh pies ready, only ONE old looking pie on the shelf.A staff member named Ken was determined to give me that old one when I requested 2 FRESH pies..It was at 5:30 pm.. We waited for 1/2 hour for our pies.. We used a Coupon for Bacon Melt sandwiches..we got sandwiches with no bacon..returned them, received the right order the second time. We finished eating and STILL had to wait for those pies..it was now almost a half an hour when Ken told us that it would be 15 minutes before the pies were ready at the beginning of our visit.. Manager Rhonda was busy laughing and chatting with staff in the back room totally ignoring the problems in the front. Nancy who had been on the cash register, just laughed and said she didn't know what she was doing! Ken had a bad attitude with me for returning the sandwiches that had NO bacon..he was just short of THROWING my sandwiches on the tray..along with a DIRTY look. Rhonda needs to really MANAGE that business!!! And be out front during the busy times, to insure that paying customers receive a decent attitude and a correct order! Thankyou for your consideration! |
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| alberta :: bc :: manitoba :: new brunswick :: newfoundland :: nova scotia :: nwt :: ontario :: pei :: quebec :: saskatchewan :: yukon |