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boston pizza reviews:: boston pizza address ::
Unit R3-101 50 Interchange |
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| 1 | Thu Aug 17 00:42:14 2006 | Anonymous | 5.00 | I am a wheelchair user visiting from Québec and I am writing to you about a situation that happened to me in your city today. Around supper time on Wednesday August 16th, I was looking for a restaurant and I saw a familiar sign for Boston Pizza (located near the AMC 30), I decided to go there as I know the Boston Pizza brand name and enjoy the food served there. Here’s the story: I transfer in to my wheelchair from my car and head towards Boston Pizza, I see the doors and see a button for an automatic door opener, so I think to myself that this place is really accessible but little did I know what was waiting for me. I go to one side of the restaurant to locate a ramp for wheelchairs and I see nothing! I go to the other side, no ramp either. My girlfriend then proceeds to go inside the restaurant to get a Boston Pizza employee to come out to see where the ramp is located but he comes to the same conclusion that we did, there’s no ramp. He gets the Manager and he discovers the same thing, there is no ramp. The Franchise Operator / Owner comes out and tells me that there was a ramp before but it was very steep and had to be sealed off for safety reason and he tells me that the landlord as told him that a ramp would soon be coming but that is not satisfactory as this situation as already lasted too long. I travel around the world and expect some places to be rather inhospitable and poorly accessible but to witness what I saw here on home soil at the Boston Pizza facility in Vaughan is an outrage and should be dealt with harshly as it reflects very badly on the city and it sends back the handicap accessibility movement back into the dark ages. I am sure you have by-laws that could be strictly enforced to get the owner of the property to make this establishment comply with wheelchair accessibility guidelines. The Franchise Owner seemed to be a nice man but he has failed to make the Landlord understand the importance of making his establishment wheelchair friendly and must also be held accountable as I am sure other wheelchair users have also noticed this terrible situation and in the end these are bad business practices as our community is tightly knit and news travels fast and with the rapid expansion of this chain this could cost them some customers. More pressure should be put on the land owner to be more active in changing this injustice and I am hoping you will assist me in doing this. Hope you will follow up on this very quickly as this situation should be embarrassing everyone. Respectfully yours, Marco Dispaltro Manager Team Canada Wheelchair Rugby www.cwsa.ca |
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| alberta :: bc :: manitoba :: new brunswick :: newfoundland :: nova scotia :: nwt :: ontario :: pei :: quebec :: saskatchewan :: yukon |